Poor 'onboarding' practices are costing SMEs millions of pounds in reputation and recruitment, but getting the process right really pays off.
House of Fraser announced on Sunday 23 September that its store in Camberley has been saved from closure. The Camberley store, which had previously been earmarked to close under the previous owners, is among a number of House of Fraser stores at which new terms have been agreed with landlords.
According to the Market Research Society, building rapport is essential for effective customer communication – here’s how do it. Rapport is the connection built between two people.
It doesn’t matter if your business rules the market, is a big hitter or is simply starting out. Cash is key and cash flow is one of the most critical parts of any business.
A lot of business owners may feel as though if they aren’t growing, then the business is standing still.