Having experienced a few bad hires, Keren Lerner, CEO and founder of Top Left Design, reveals the four mistakes she did that caused her recruitment headaches
From liability insurance to property protection, small business owners must be aware of the measures to enact to protect their company. Here, we look at what cover is out there and speak to four businesses that put key policies in place.
Poor 'onboarding' practices are costing SMEs millions of pounds in reputation and recruitment, but getting the process right really pays off.
House of Fraser announced on Sunday 23 September that its store in Camberley has been saved from closure. The Camberley store, which had previously been earmarked to close under the previous owners, is among a number of House of Fraser stores at which new terms have been agreed with landlords.
According to the Market Research Society, building rapport is essential for effective customer communication – here’s how do it. Rapport is the connection built between two people.