This week ,we are featuring the recent catch up with Laura Lucking from Alver Services.
The most exciting and scary thing to deal with when running a small business is handling unexpected change beyond our control. Change means opportunity but it can also mean danger. How do you keep your head about you, as Rudyard Kipling might have said, when all about you is change? Small firms at the coalface As small business owners, we may be more vulnerable to the twists and turns of fate than big firms, but we are closer to the action. That means that we have the advantage - we can stay really close to our customers, understand what is going on for them and what they might want. We can ask them for their feedback and respond straight away. We can see what they buy and what they don't, what works and what needs work.
Here is your weekly dose of Customer in the Spotlight. This week I have met with Steve Rogers from RAICO Bautechnik GmbH. Here's what we talked about.
Week 3 in our series of posts about our lovely customers here at basepoint Gosport. This time I am with Lyn from Tammy's Dog Training. Make sure you check out the videos on YouTube, they are great!
Continuing with our series of articles about our clients, we have Showcase Training. I met with Ellen Mould, from Showcase Training, to have a chat about what the company does and their thoughts on Basepoint as a place to set up a business.