Centre News

BUILDING A GOOD RAPPORT WITH YOUR CUSTOMERS WILL GAIN YOU LONG TERM RELATIONSHIPS

According to the Market Research Society, building rapport is essential for effective customer communication – here’s how do it. Rapport is the connection built between two people. It’s the act of ensuring that those around you feel comfortable as well as accepted. In order to establish a good rapport we must know how to connect with others regardless of their age, gender, ethnic background, mood or the situation. Building and maintaining a strong and healthy customer relationship with all of your clients is also crucial to the success of your business. Through forming these long-term relationships, the business automatically stands out from its competition.

Read full story

WORKING FROM HOME AND MISSING HUMAN INTERACTION?

Technological advances mean that workers are now able to work remotely and from home much more in recent times. This can mean more flexibility and an increase in productivity. However in some cases, the lack of human interaction once had in the traditional office environment can mean feeling isolated and missing out on the human element of working.

Read full story

Basepoint Licensee Finalist in Test Valley Business Awards

Basepoint Licensee Mor Solutions are finalists for 'Employer of the Year' in the 2018 Business Awards. The award criteria for Employer of the Year is to demonstrate commitment to and support of staff in ways that result in business success. Demonstrate core values that put staff at the centre of your organisation and be able to demonstrate how being a good employer has resulted in improved business performance.

Read full story

Tiggy Bradshaw Managing Director Access Care Management Limited

Free parking, easy access at all times of the day and night, good facilities and responsive staff make Basepoint Andover a great choice to run your business. Being in a c…

Justin Bass, JM Business Advisor

Basepoint has been a superb springboard for me and the service and support offered at every stage has been first class. The team were great – made something that could…

Ed Binsted MD - Binsted Group Limited

I have had over four very happy years at Andover Basepoint, the facilities are excellent, there is free parking and the site is safe and secure. The working environment h…